Contact Us For general inquiry or if you have not placed your order, then you may contact us by sending an email to projectcn_yahoowebsecuremail.com If you are an existing customer, then please contact us by responding to your Order Confirmation Email. We always send out Order Confirmation Email. If you do not receive it, then there may be a problem with your email address or your anti-spam settings.



Shipping Information

USA and Canada
Standard Shipping
- Via regular postal service, without tracking number
- Approximately 5 to 15 business days		 US$5.94 Flat Shipping
Express Shipping
- Via FedEx (or Equivalent)
- Approximately 3 to 5 business days 		US$29.94 for first item +
US$9.94 for each additional item
Other Countries (except USA and Canada)
Standard Shipping
- Via regular postal service, without tracking number
- Approximately 5 to 20 business days		 US$5.94 for first item +
US$0.94 for each additional item
Express Shipping
- Via FedEx (or Equivalent)
- Approximately 3 to 5 business days 		US$39.94 for first item +
US$19.94 for each additional item


Note: We ship from Hong Kong, China.



Returns and Exchanges
  • If an item is Dead-On-Arrival or a fault becomes apparent in the first 40 days of delivery or if an item is shipped wrongly, then the buyer may request for a refund (money-back) or a reship.
  • The buyer must inform us within the first 40 days of delivery.
  • We reserve the right to request for proof that the item is faulty. Depending on the type of item, we may request for photographic proof or we may request for the item to be returned for inspection. The buyer is responsible for the return shipping fee. We will not reimburse the return shipping fee. If the inspection result indicates that the item is not faulty, then the buyer is only eligible for a Store-Credit instead of a refund or reship.
  • After verification and if the buyer has requested for a refund, then we will refund the price of the item only. We will not refund the initial shipping fee. We will not reimburse the return shipping fee.
  • After verification and if the buyer has requested for a reship, then we will send out a replacement item as soon as possible. We are responsible for the reshipping fee. We will not reimburse the return shipping fee. However, if a replacement item is not available, then we will issue a refund instead.